The IPAWS Technical Support Services Facility (TSSF, formerly known as the IPAWS Lab) is staffed 24/7/365 with subject-matter experts experienced in emergency management, public safety communications, public works, and broadcasting, who assist Alerting Authorities with IPAWS needs. The facility is equipped to provide technical support with IPAWS activations, alert troubleshooting, WEA tests, monthly proficiency demonstrations, and other IPAWS-related requests. Located close to Washington, D.C, at the National Harbor in Oxon Hill, MD, the TSSF includes state-of-the-art interactive conference and seminar spaces to support Alerting Authorities on-site and virtually with seminars, training initiatives, and exercises.